FAQs

about our services

Do you take insurance?

We are not affiliated with any insurance companies and are considered out-of-network providers. Insurers require the client to have a diagnosis. Our center does not provide diagnosis or formal evaluation. We believe especially children are likely to "grow out of" a diagnosis provided in childhood or even more likely to resolve many of the symptoms causing the diagnosis through our therapeutic process.  We can however provide you a superbill to submit to your insurance company.  Do note that to receive reimbursement a diagnosis is often required. Please contact your insurance company to determine if you will be eligible for reimbursement.

How long is a therapy session?

Play therapy sessions last 45 minutes with a 15-minute parent check-in in person or over the phone. We do suggest that children attend therapy once a week for 3 months. The commitment to 15 sessions often achieves the most optimal results. Additional sessions may be recommended after 15 based on the challenges your child is working on.   Parent Coaching sessions are often 1 hour and the frequency will be adapted to fit your specific needs. Our in-home consultation occurs over the course of 1-2 days and again will be structured based on your family's needs. 

Do we offer sessions in person or virtual?

At this time all sessions are in person unless otherwise requested by parents. Kids respond much better to in person connections. If you are doing an intake for your child or getting parent coaching these sessions can be scheduled virtually for convenience and accessibility for your busy schedule. 

Do you offer a sliding scale?

We do offer a form of the sliding scale. Each therapist is required to have 3 spots on their caseload to accommodate reduced fee clients. Getting a reduced fee is based on income.  If you are requesting a reduced fee please provide an income statement to our intake coordinator so we can determine your fee. 

 

What is your cancellation policy?

If you cannot make your scheduled appointment, please provide 24-hour advance notice. We understand the need to reschedule on occasion (due to illness or an emergency), however, if you do not give 24-hour notice, you will be required to pay the cost of the session.

Do you work with divorce?

We like to stay within our realm of expertise. If your divorce process is complete, a clear parenting plan has been established, and both parents are on board with therapy we can be of help. Divorce, current custody disputes, separation often have active legal cases. We do not provide recommendations for parenting time or custody, nor do we testify in court. If you are actively going through the divorce process we recommend finalizing that process prior to your child being placed in therapy.   

How much does it cost?

Please see the "Investment" page to learn more about our fee structure.

How will my child "get better" by just playing?

The simple answer is that play is a child's highest form of language. Until age 13 they haven't mastered verbal expression. Therefore allowing them to play out their challenges and difficulties in play therapy is the most concise way to understand what is causing their big emotions. Additionally, play allows them to solve problems, build skills and overcome whatever they are struggling with.  

What happens after my consultation?

During the consultation process, you will clarify your and your child's needs with our intake coordinator. It is important that we learn about your family to determine how best we can support you. Following the consultation, if we believe we are a good fit you will be placed on the waitlist. When a spot opens up with a therapist who is best suited to work with your family you will be contacted to have a formal intake. During the intake, you will get to know the therapist, more about the way we work, and ask any questions you may have. We take placement very seriously. Please know that we always make a thorough assessment of which therapist is best for your family. If we believe your needs are beyond what we can offer we will provide you with a list of additional options or referrals. 

What are the qualifications of your therapists?

To learn more about each therapist head to the "Meet Us" page. Our therapists come from a variety of backgrounds and clinical settings. We heavily vet the individuals who work for the Bridge Center. In addition, our therapists receive ongoing training in play therapy, parenting, and counseling through our center. All therapists have had extensive experience working with children. Our center is a training site for therapists seeking licensure. Getting licensure in the state of Colorado is an extensive process. If your therapist is not licensed please know this does not compromise their ability to support your family, as all clinicians despite license status are supervised and mentored on each individual case. 

How do I get started?

Join our Waitlist!  If you know that you want to get started choose a selection from above. Not sure what package is right for you, we offer a complimentary 15-minute consultation to decide if it’s a good fit.

Bridge Center for Play Therapy  | Boulder | Denver

303-499-0844